SAMBA’s Dental & Vision Plan is available to active and retired federal employees and their families Choice of two plan options – DMO or PPO, both include vision benefits. Switch plan options anytime. With Aetna Dental® plans, you get more than ancillary products, you get a menu of plan choices to protect members’ whole health, for a whole-healthy business. Learn more about Aetna's dental insurance plans and coverage, including PPO, DMO, Indemnity and Hybrid plans. Delta Dental is one of the top-rated dental insurers in the business.
Important telephone numbers and addresses
Dentist Hotline
- National Dentist Line: Have a question? Call the National Dentist Line at 1-800-451-7715.
- Dentist Contracting Hotline: For PPO contract information, call the Dentist Contracting Hotline at 1-800-776-0537.
Important addresses
All dental encounters
Aetna Dental Encounters
P.O. Box 14530
Lexington, KY 40512
For your convenience, we have a single post office box for claims and specialty authorization submissions. The Aetna Grievance and Appeals Unit also has one box for all states except California, which has a separate box.
All claims and specialist authorizations
Aetna Dental
P.O. Box 14094
Lexington, KY 40512-4094
All dental Medicare claims
Aetna Medicare
PO Box 7762
London, KY 40742
Aetna DMO® and PPO grievance and appeals
All states except California:
Aetna Dental
P.O. Box 14597
Lexington, KY 40512-4597
California only:
Aetna Dental
P.O. Box 10462
Van Nuys, CA 91410
Want to become a participating dentist?
Aetna Copay Plans
Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks.
Aetna website
Aetna Dental Copays
You can request more information 24 hours a day at www.aetna.com.